Frequently Asked Questions
Everything you wonder is here - What you need to know about Nexlead
Platform and Features
Nexlead finds the most suitable potential customers for your products and services by analyzing over 80 million company data. It creates custom customer lists for you by filtering according to criteria such as HS code, industry, location and company size. By combining LinkedIn data, export-import data and website data, it provides you with the most accurate customer profiles.
With Nexlead, you can access company data from over 150 countries worldwide. We have detailed trade data especially for Turkey, European Union countries, America, China, India and Middle Eastern countries. We provide export-import data, company profiles, contact information and sectoral analyses for each country.
Nexlead has an extremely user-friendly interface and requires no technical knowledge. Thanks to its intuitive design, you can search, apply filtering and export results with just a few clicks. We also offer interactive guides and video tutorials for every new user. Our customer support team is always ready to help.
Nexlead can be used in many sectors such as textile, food, automotive, chemical, machinery, electronics, furniture, construction materials and more. Any company engaged in B2B trade can benefit from our platform. It is an ideal solution especially for exporters, importers, manufacturers and distributors.
Our data is updated daily from official sources, customs administrations and reliable data providers. Our artificial intelligence algorithms cross-check the data to confirm its accuracy. Data from multiple sources such as LinkedIn, Google Maps and company websites are combined to provide the most up-to-date and accurate information.
Pricing and Packages
At Nexlead, we offer different packages according to your needs. With the starter package, you can access 1000 company data per month. Our professional and corporate packages include unlimited data access, API integration and custom reporting features. You can test the platform with a free demo and choose the most suitable package for you.
Yes! You can test all features of the platform during the 7-day free trial period. No credit card information required. During the trial period, you can pull 100 company data, try WhatsApp integration and use reporting features.
We offer credit card, debit card, wire transfer/EFT and corporate invoice options. All payment transactions are secured with SSL certificate. Monthly and annual payment options are available. We provide discounts of up to 20% on annual payments.
Yes, you can cancel your subscription at any time. There is no contractual penalty or additional fee for cancellation. When you cancel your subscription, you can continue to use the platform until the end of the current period.
Yes! We offer custom solutions and pricing options for our corporate customers. Unlimited users, API integration, custom data analysis and consultancy services can be included. For detailed information, you can contact our sales team.
Technical and Integration
Thanks to Nexlead's WhatsApp integration, you can send bulk messages to potential customers you find. The system enables you to communicate in compliance with legal and ethical rules using WhatsApp Business API. You can create message templates, send personalized messages and track responses.
Yes, we offer RESTful API access in Professional and Corporate packages. With the API, you can integrate Nexlead data into your own systems, perform automatic data pulls and synchronize with your CRM systems. We provide detailed API documentation and sample codes.
You can export data in Excel (.xlsx), CSV, JSON and PDF formats. We offer special tools for bulk download operations. You can also create customized report formats and save templates.
Yes! Nexlead can integrate with Salesforce, HubSpot, Microsoft Dynamics and other popular CRM systems. You can provide data synchronization via API and set up automatic transfers. Our technical support team helps with custom integrations.
Currently, our web-based platform works responsively on all mobile devices. Our native mobile applications for iOS and Android are under development and will be released soon. You can use the web platform from your mobile browser without any problems.
Data and Security
Yes, Nexlead is fully compliant with KVKK (Personal Data Protection Law) and GDPR. All your data is encrypted with SSL certificate and stored on secure servers. We protect your data with two-factor authentication, role-based access control and regular security audits.
All our data is collected from legal sources: Official customs data, trade registry records, public corporate websites, professional networks like LinkedIn and licensed data providers. Our personal data collection processes are fully compliant with KVKK and GDPR.
Yes, all your data is automatically backed up daily and stored in different geographic locations. Thanks to our disaster recovery plan, the risk of data loss is minimal. You can request and download your backups at any time.
No! Your user information and search history are never shared with third parties. Our privacy policy is extremely strict. Your data remains only in your private account and only you can access it.
Support and Contact
We provide customer support 24/7 via live chat, email, WhatsApp and phone. Our average response time is less than 2 minutes. We also offer self-service support with video tutorials, documentation and FAQ pages.
Yes! We offer a special onboarding process for each new customer. We make it easy to get started with live video training, interactive platform tour and sample case studies. Special training sessions are also available in corporate packages.
Yes, all our support channels serve in both Turkish and English. Our support team works in your local time zone and we provide Turkish documentation.
Absolutely! We highly value customer feedback. You can submit your feature requests to our support team or vote on our product roadmap. Popular requests are prioritized and developed.
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